We received our brand new Whirlpool washing machine just this past Sat evening, 9/8/18, and we tried it out. The hose is broken and water was all over the floor. I called that evening and was told someone would call back re: repairs within the hour. No one called. I...Read more
Issue Dec 2017 unresolved and the fridge failed again August 16, 2018. Again the fridge is not keeping the proper safe cool temperature for food storage and is making a horrible noise. Called WarrenTech and apparently they subbed the job out - tech was scheduled to...Read more
Pacific Sales - Poor business ethic's
The manager at your stoe in palm desert. Was rude and and yreated me awful. After spending over 6,000.00 in appalances at that stoe in the ladt year. I wanted to return and exchange a water filter. I didn t have the packaging. Said it would ruin his inventory
I tried several times today to call the customer service and got no one. I need to speak to someone re: the refrigerator I bought from pacific sales along with all my appliances for our new house. I am very unhappy with the way they left the fridge when it was...Read more
I paid $2,500 for a Samsung refrigerator that didn't run well, the ice maker constantly jammed and it finally stopped working only 5 years after I bought it. I called Pacific Sales for service when the frig stopped working. The person I spoke to told me I had to pay a...Read more
I didn't like
- Poor quality refrigerator - lied to about the cost to fix
pacific sales subcontracted my warrantee to High Tech they came out and ruined my brand new kitchen cabinets by not re-hooking up the hose under my sink. They didn’t answer the phone until the next day around 8 am the next day. The tech Justin Kim came out and rebooked...Read more
Pacific Sales - Delivery
We supposed get delivery 8:00-12:00 But did not came.
My 89 year old mother's 2 year old Samsung refrig has had the same problem since oct 2017 - water and ice in the vegetable bins. Technicians have come out 9 times in 5 months - replaced many parts and the refrig still has the same water and ice problem. Warrantech...Read more
Pacific Sales - Delivery
I very upset. This Is Pathetic we bought refrigerator and it was picked up from best buy by third party and the locate it.
Bought $12,000 kitchen appliances from Mount Laurel, NJ Pacific Sales in Best Buy. Paid over $750 for extended warranty on the appliances which they wrote down was for the Geek Squad. Recently the Samsung high end fridge was not keeping a safe cool temperature for food...Read more
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