pacific sales subcontracted my warrantee to High Tech they came out and ruined my brand new kitchen cabinets by not re-hooking up the hose under my sink. They didn’t answer the phone until the next day around 8 am the next day. The tech Justin Kim came out and rebooked...Read more
Pacific Sales - Delivery
We supposed get delivery 8:00-12:00 But did not came.
My 89 year old mother's 2 year old Samsung refrig has had the same problem since oct 2017 - water and ice in the vegetable bins. Technicians have come out 9 times in 5 months - replaced many parts and the refrig still has the same water and ice problem. Warrantech...Read more
Pacific Sales - Delivery
I very upset. This Is Pathetic we bought refrigerator and it was picked up from best buy by third party and the locate it.
Bought $12,000 kitchen appliances from Mount Laurel, NJ Pacific Sales in Best Buy. Paid over $750 for extended warranty on the appliances which they wrote down was for the Geek Squad. Recently the Samsung high end fridge was not keeping a safe cool temperature for food...Read more
We ordered a refrigerator that was due to be delivered on Saturday. They didn't show up, no one will call us back, and they lied about saying that they called and left a message. We are now without a fridge for several more days because they say they cannot deliver for...Read more
i purchase a lot of large Kitchen appliances from Pacific Sales in Arroyyo landing Las Vegas in September. At issue is an expensive (over $1,000) Island Counter stove Exhaust Hood. Here's why. 1. At the time of selling, neither the salesman nor his supervisor,...Read more
I didn't like
- Bad telephone manners
We bought an LG washer and dryer and were told that the next Saturday was wide open. So we picked 8am to 12pm. At 12:30 no one had shown nor called. We called them and they said someone would call within the hour. It is now 2:30 and no one has called back. We called...Read more
Pacific Sales - Flooded garage, no action
Had a new washer installed the end of May. Installer didn't open valves all the way,, water leaked into the second story laundry room wall, eventually working its way into the garage. Contacted Best Buy store manager..." Sorry, we sub the installs to Spirit Delivery, can do nothing, deal with them". Three months later, no action. Time for small claims court!
I purchased an LG Refrigerator (Door in Door) that was delivered in Dec 15. In July of 2016, the door was replaced, 6 months later a repair man was again dispatched. Two months later the seal to the replaced door is letting in air causing condensation in the...Read more
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